Product & Fit
How do QUASTRA sizes fit?
Our swimwear is engineered for performance. That means it feels compressive out of the water. This compression improves hydrodynamics and reduces drag in training. If you are between sizes or prefer a more relaxed fit, we recommend sizing up. Please check our Size Guide
Are QUASTRA fabrics chlorine-resistant?
Yes. All QUASTRA suits are built with chlorine-tough, fade-resistant fabrics designed for daily pool use. They also hold up against UV exposure for outdoor training.
Will the fabric stretch out?
Minimal. Our materials are engineered to hold their shape session after session. Over time, all swimwear will relax slightly, but QUASTRA suits are tested to resist bagging and sagging.
Do suits come lined?
Yes. Most models feature either a smooth inner finish or a mesh lining for comfort and reduced transparency.
Orders & Shipping
Where do you ship from?
All orders are processed and shipped from the United States.
What countries do you ship to?
We currently ship worldwide. Our main regions include the USA, Canada, Europe, Australia, and New Zealand.
How long does delivery take?
USA: 3–5 business days
Canada: 5–7 business days
Europe: 7–10 business days
Australia & New Zealand: 10–12 business days
Rest of World: 12–15 business days
Do you offer free shipping?
Yes. Orders over $75 within the USA ship free with standard shipping.
Will I be charged customs duties or taxes?
International customers are responsible for duties, taxes, and customs fees upon delivery.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery on unworn, unwashed items in their original condition with tags attached.
Do you offer free returns?
USA: Customer covers return shipping.
Exchanges within the USA: We provide a free label if stock is available.
International: Customer covers return shipping.
How do I start a return or exchange?
Email contact@quastra.store with your order number, and our team will provide step-by-step instructions.
How long do refunds take?
Once we receive and inspect your return, refunds are processed within 5–7 business days back to your original payment method.
Care & Durability
How do I care for my swimwear?
Rinse immediately after each swim in cold water.
Hand wash only, using mild detergent.
Do not bleach, wring, or tumble dry.
Lay flat to dry out of direct sunlight.
Avoid rough surfaces and velcro to prevent pilling.
Can I machine wash my suit?
We do not recommend it. Machine washing shortens the life of performance swimwear.
How long will my QUASTRA suit last?
With proper care, QUASTRA suits last significantly longer than standard swimwear. They are engineered for daily training use.
Warranty & Support
Do you offer a warranty?
Yes. QUASTRA products are covered for 90 days against manufacturing defects. Normal wear and tear from training is not covered.
How do I contact support?
Simply email us at contact@quastra.store and we’ll respond within 24 hours (Mon–Fri).